Fine Coffee Company will not be able to provide any service, modifications, repairs, spare parts or technical support for machines purchased not from its authorised local distribution source, grey imports or machines purchased from overseas.
For legality and operational reasons to handle enquiries across the region, all orders and conversations must be recorded online to avoid future disputes. Please use the contact us form or the live chat to contact our friendly operators.
To experience using the machines with a specialist assisting, please book an appointment to the Experience and Service Centre.
Machine warranty for Singapore:
You can deliver the machine to the experimental centre or arrange a pick and return service at S$80 (Semi-professional machines) or $200 (Professional machines). An appointment must be made in advance before sending the machine, please fill up the form below.