Our staff are always occupied with training, and events, or busy around the clock with maintenance and repairs. We prefer not to answer calls, particularly technical concerns as they can't be addressed over the phone. Please drop any messages from the related contact us forms. We will get back to you as soon as possible.
Due to homologation, availability of compatible spares, the difference in model or variations sold, specifications, wiring or plug, training, technical conditions and & other limitations. Fine Coffee Company is unable to provide any service, modifications, repairs or technical support for machines purchased not from its authorised local distribution source, grey imports or machines purchased from overseas. All espresso machines are not recommended for homes but for industrial and commercial purposes to be used by trained professionals.